nimo Platform Privacy Notice

This page describes what we collect when you use nimo and how we keep that data protected. We gather information to verify your identity, process your deposits and withdrawals, settle your market outcomes, and comply with anti-fraud and anti-money-laundering regulations. Your account data remains confidential and is shared only with payment processors and regulatory authorities where required by law.

We operate nimo in jurisdictions where local law permits online gaming and sportsbook access. Our data handling follows regional privacy standards and our own security protocols. This notice explains what personal information we collect, how long we retain it, and what rights you hold over your own data.

Our services are available only where applicable law permits. You remain responsible for verifying jurisdiction compliance before accessing nimo.

What we collect and why

We collect personal information at account registration, during deposits and withdrawals, and throughout your activity on nimo. At sign-up, we require your full name, email address, phone number, and date of birth. We also request identification documents—passport, national ID, or driver's licence—to verify your identity. This information protects nimo from fraud and satisfies anti-money-laundering obligations in jurisdictions where we operate.

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction amount, timestamp, and payment method. We do not store your banking credentials or e-wallet passwords. Payment processors handle those details directly. We retain deposit records to reconcile your balance, generate statements, and comply with tax reporting in regions where it applies.

During gameplay—whether you place football markets on Liga 1, Piala Indonesia, Piala AFF, or Champions League fixtures, or play live-dealer blackjack, roulette, or slot games—we log your stake amount, outcome, settlement time, and balance change. This data appears in your Result Archive and is used to generate your account history and tax documents if required.

How we use your data on nimo

We use your personal information for core account functions: logging you in, processing deposits and withdrawals, settling market outcomes, and generating your Result Archive. We also use your data to detect fraud, prevent account takeover, and comply with anti-money-laundering checks. If you use nimo from Jakarta, Surabaya, Bandung, or Medan, local regulators may request account information; we share it only when legally required.

We do not sell your data to third parties. We do not use your email or phone for marketing calls or unsolicited messages. We may send you transactional notifications—deposit confirmations, withdrawal alerts, account security warnings—because these keep your account secure. You cannot opt out of these messages; they are essential to account safety.

Third-party processors and data sharing

We work with payment processors—mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, Mandini, e-wallet, mobile banking operators—who handle your deposit and withdrawal transactions. These processors may retain copies of your transaction data per their own policies. We do not control how long they store this information. When you initiate a withdrawal, we share your account name and chosen payout method with the payment processor to complete the transfer.

We may also share limited data with compliance vendors and fraud-detection services to protect nimo against money-laundering and account takeover. These vendors access only what they need to assess risk; they do not use your data for other purposes. If nimo is acquired or merged, we may transfer your data to the new owner under the same privacy commitments.

Data retention and deletion

We retain your account registration data—name, email, phone, identification documents—indefinitely while your nimo account exists. We keep transaction records and Result Archive entries permanently so you can download and audit your full betting and gaming history. If you request account closure, we retain essential data for seven years to satisfy anti-money-laundering audits and tax compliance. After seven years, we may delete your personal information, though transaction records may remain anonymised for statistical analysis.

You can access, download, or request deletion of your data at any time by contacting our support team. We will provide your personal information in standard format within 14 days. Deletion requests may be delayed if they conflict with legal or regulatory requirements—for example, if your account is under investigation for fraud.

Cookies and tracking on nimo

We use cookies to maintain your nimo login session and remember your preferences—language setting, theme choice, favourite markets. These cookies are essential; without them, you would need to log in repeatedly. We do not use cookies for tracking your behaviour across other websites. Third-party analytics vendors may place cookies to measure site performance, but these do not identify you personally.

You can disable cookies in your browser settings, but doing so will log you out of nimo and may break some features. We do not offer a "do not track" option because our cookies serve security and usability, not advertising.

Your rights and our commitments

We at nimo commit to protecting your personal data against unauthorised access, loss, or theft. We encrypt passwords using industry-standard algorithms. Our servers may sit outside your jurisdiction; they remain subject to our privacy policies and contractual security obligations regardless of location. If a data breach occurs, we notify affected users within 72 hours and provide details of compromised information and remediation steps.

You have the right to access, correct, or request deletion of your personal data, subject to legal holds. You have the right to withdraw consent for optional data processing—though core functions like account verification cannot be disabled. If you believe nimo has mishandled your data, you may lodge a complaint with local data-protection authorities in your jurisdiction. You also may contact our support team via our FAQ with privacy questions.

We review this privacy notice annually and update it if our data practices change. Major changes will be communicated to you via email. Continued use of nimo after a policy update signals your acceptance of the new terms. This policy was last updated in 2026 and remains in effect indefinitely until revised.