nimo Casino & Sportsbook Service Notice

We at nimo provide access to football sportsbook markets, live-dealer casino tables, and slot gaming in jurisdictions where local law permits such activity. Our service is not available everywhere. We do not offer our services in territories where online wagering is prohibited by law. You remain solely responsible for verifying that your access and use of nimo comply with the legal framework of your own jurisdiction.

This legal notice sets out the territorial limits of our service, your obligations regarding local law compliance, and our commitment to data protection. nimo operates only where applicable regulations allow. If you access nimo from a prohibited region or in breach of local law, your account may be suspended or terminated without prior notice.

For legal inquiries, contact our support team via our FAQ channel or direct inquiry. We respond to compliance and legal questions within standard business hours.

Service availability and jurisdiction on nimo

nimo operates only in jurisdictions where the offering of online gaming and sportsbook services is legal under local statute. We do not offer our platform in any territory where such activity is prohibited. Users accessing nimo from Jakarta, Surabaya, Bandung, or Medan do so under the assumption that their local law permits such access. It is your responsibility to confirm this assumption with your local regulatory authority or legal counsel before creating an account on nimo.

We maintain the right to restrict or deny service to any user whose location falls within a prohibited jurisdiction. If we discover that you are accessing nimo from a restricted region, we will suspend your account immediately. Any remaining balance in a suspended account is forfeited unless you can provide documentation proving that your jurisdiction subsequently legalised online wagering.

Account eligibility and nimo user obligations

To hold a nimo account, you must be a resident of a jurisdiction where our service is legal, and you must be of the age of majority in that jurisdiction. You warrant that all information provided during account registration is accurate and complete. You agree that you alone are responsible for ensuring your use of nimo does not breach any law applicable to you.

nimo does not conduct jurisdiction verification for every user. We rely on your self-declaration and standard identity checks. If we discover that you have misrepresented your location or age, we reserve the right to close your account immediately and forfeit any balance. You agree to indemnify nimo against any legal claims arising from your breach of local law whilst using our platform.

Payment and withdrawal on nimo across regions

We support nine Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. These methods are available to users in supported jurisdictions only. If your jurisdiction is later determined to be restricted, we will cease processing deposits and withdrawals to or from your account. Any pending withdrawal requests will be cancelled and funds returned to your nimo balance.

We do not process transactions through VPN, proxy, or any technology designed to obscure your location. If we detect such usage, we will flag your account for review and may suspend it pending investigation. Payments made through obscured connections are subject to reversal.

Our nimo data protection and privacy commitment

We collect and process personal data—name, email, phone, payment details, betting history—to operate nimo and comply with anti-fraud requirements. Your data is stored on secure servers and encrypted during transit. We do not share your information with third parties except where required by law or to process your transactions with mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment.

We retain your account data for seven years after account closure to satisfy anti-money-laundering obligations. You may request a copy of your personal data or request deletion where permitted by local law. See our Privacy policy for full details on data handling.

• nimo is available only where local law permits online wagering.
• You are responsible for verifying compliance with your jurisdiction's law.
• Account creation implies you are of majority age and in a permitted region.
• Misrepresentation of location or age results in account closure and balance forfeiture.
• Payment methods (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) serve permitted jurisdictions only.
• Your personal data is encrypted and retained according to anti-fraud and regulatory timelines.

Dispute resolution and nimo legal framework

If you have a legal or compliance question regarding your use of nimo, contact our support team with written details. We respond within five working days. If you believe nimo has violated local law, you may escalate your concern to the regulatory authority in your jurisdiction. nimo cooperates with legitimate regulatory inquiries and government requests for user information where legally required to do so.

All disputes arising from your use of nimo are resolved through our internal review process first. You agree that any legal action must follow exhaustion of our internal appeals process. These terms are governed by the jurisdiction in which nimo operates. You waive the right to pursue collective or class-action claims against nimo.

Markets on nimo settle according to our published rules. Football matches—Liga 1, Piala Indonesia, Piala AFF, Champions League—settle at official full-time whistle using federation results. Casino and slot outcomes are determined by certified random-number generators. All settlement decisions are final and not subject to reversal except in cases of documented platform error.